Once your order has been shipped, you will receive an email with tracking details that you can use to track your order.For any issues, please contact our customer service team at support@kesarihome.com

We offer free shipping on all items purchased through our website.

We cover all taxes and duties, so there are no additional charges or hidden costs beyond the listed price. The price you see at checkout is the final amount you will pay.

You can cancel your order by sending an email at support@Kesarihome.com

Please note that cancellations are only accepted before the order has been dispatched.

Once your cancellation is confirmed, we will initiate a refund, which will be processed through your original payment method within 7 business days.

Items delivered outside India are not eligible for return or refund. However, exchanges are available within 7 days of receipt under the following conditions:

• The buyer must select an exchange item of equal or greater value.
• The original item must be shipped in sellable condition to our Indian warehouse by the buyer, who will cover the shipping costs and any related taxes or duties.
• After a quality check, any necessary balance payment will be processed, and the new item will be shipped (shipping costs covered by Kesari Home).
• If the new item is of higher value, the buyer will pay the difference. If of lower value, a coupon for the remaining amount will be issued, valid for 6 months.

Please contact us at support@kesarihome.com for further details.

Items delivered outside India are not eligible for return or refund. However, exchanges are available within 7 days of receiving the product, subject to the exchange conditions mentioned above.

We are only able to accept any changes or cancellations before the order has been dispatched. Please get in touch by sending us an email at support@kesarihome.com

Once your cancellation is confirmed, we will initiate a refund, which will be processed through your original payment method within 7 business days.

Each of our products undergoes a rigorous quality check before shipping. If your order arrives damaged or incorrect, please email us at support@kesarihome.com with photos and your order ID as soon as possible. We will work to resolve the issue as soon as possible.

The product images on our website reflect true colours, but slight variations may occur due to your device’s screen settings. If you need more images or details, please contact us directly at support@kesarihome.com .

For more details, please refer to our warranty policy.

Certainly! If you send us photos of your room at supprt@kesarihome.com our expert design consultants will carefully review them and suggest the most suitable rug options based on your space, style, and preferences. We aim to provide personalised recommendations that enhance the beauty and functionality of your room.

We’re always here to help! If you have any additional questions or need further assistance, please reach out to our customer service team at supprt@kesarihome.com. We’re committed to ensuring you have all the information you need to make your shopping experience with us as smooth and enjoyable as possible.