What are the shipping charges?

We offer free shipping on all products purchased through our website.

When will my order arrive?

Domestic Orders (India): Delivery typically takes 7-10 business days from the dispatch date.

International Orders: Delivery times vary depending on the destination, usually ranging from 2-3 weeks. Customs clearance may extend the delivery period.

How will I know if my order has been shipped?

Once your order has been shipped, you will receive a notification via email with tracking details. You can use these details to monitor your shipment's progress.

Is there any hidden cost?

No, the prices listed on our website are final and inclusive of all taxes and duties. There are no hidden charges.

For US Customers Only: Due to the recent US tariff changes, orders to the US may incur additional duties at delivery.

Will the US tariffs affect my order?

Due to the recent US tariff changes, any new orders to the US from April 5th 2025 onwards may incur additional duties at delivery. This is only applicable for orders being delivered to the US.

What if there’s a delay in delivery?

While we strive to deliver all orders within the estimated timeframe, unforeseen delays due to customs, logistics, or other factors beyond our control may occur. If your order is delayed, we will notify you promptly and work to resolve the issue.

What happens if I refuse to accept the delivery?

If you refuse to accept the delivery, you will be responsible for all related costs, including return shipping charges, duties, and taxes.

What happens if my order is lost or damaged during transit?

If your order is lost or damaged during transit, please contact us at support@kesarihome.com with your order ID and supporting photographs. We will work with you to resolve the issue.

Can I track my order?

Yes, once your order is dispatched, tracking details will be emailed to you. You can use this information to track your shipment's status.

What happens if the delivery attempt fails?

If a delivery attempt fails due to incorrect address details or recipient unavailability, our courier partner will make further attempts. After repeated failures, the package may be returned to us and all shipping charges, insurance , duties and taxes will be paid by the customer.