Terms and Conditions
1. Introduction
- These Terms and conditions (the "Terms") are the Terms on which this Website (the "Website") and the purchase of Products made available for sale on Our Website (a "Product") are made available to You ("You"/"Your"). These Terms also contain very important information regarding Your rights and obligations, as well as conditions, limitations and exclusions that might apply to You. Please read these Terms carefully before using Our Website.
- Each purchase made through the services of this Website shall be subject to these Online Shopping Terms and Conditions. These Terms also contain very important information regarding Your rights and obligations, as well as conditions, limitations and exclusions that might apply to You. Please read these Terms carefully before using Our Website.
- By using or accessing Our Website or purchasing a Product, You agree to be legally bound by these Terms as they apply to Your use of or access to Our Website.
- If You do not wish to be bound by these Terms, then please refrain from using Our Website. We may also amend these Terms from time to time, so please make sure You have seen the latest version.
2. Information About Us
- This Website is possessed and operated by Oriental Traders.The domain name www.kesarihome.com i.e the Website is registered in the name of Oriental traders,with its registered office at First Floor, (Flat No. 1A) )1, Doctors Lane, Gole Market, New Delhi - 110001("We"/"Us"/"Our").
- If You have any questions, complaints or comments on this Website or the order process, then You may contact Us on support@kesarihome.com Buying Products On Our Website
- To order a Product, You will need to follow the ordering procedures set out on the relevant order page.
- Details of the prices for the Products and the procedures for payment and delivery are displayed on or through Our Website. The price of any Product is the price in force at the date and time of Your order. The price of any Product includes all applicable taxes and delivery charges. However, in case of any clearance or documents required by the concerned departments of Your country or the courier company, You shall be liable to provide the same to them.
- Any accidental errors or omissions in any sales literature, quotation, price, acceptance of offer, invoice or other document or information made available by Us or on Our Website may be subject to correction without any liability on Our part. All statements given by Us as to the authenticity, description, age, or condition of Products constitute Our opinion, or opinions of the producer only (except that this shall not operate so as to exclude any liability that We cannot exclude under applicable law).
- Occasionally, there may be errors related to Product availability on Our Website. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice (including after You have submitted Your order). If an order cannot be fulfilled due to unavailability, We will contact You promptly via the contact information provided with Your order. We encourage You to respond to any communication from Us to facilitate timely resolution of availability issues. Delivery times may vary depending on the destination and that We are not responsible for delays caused by customs or other factors beyond Our control.
- In case of You, the buyer’s refusal to accept the shipment, all expenses for the recall of the shipment (including freight expenses incurred for sending the shipment, duties and taxes imposed while sending and on recall of the shipment) would be borne by You, the buyer. In case of loss or damage of the goods in transit, the amount shall be claimed by You, the buyer from the insurance company at the destination.
- The delivery time for the Product depends on the location/postcode. For items delivered in India, the delivery time varies from 7-10 days. For deliveries outside India, the delivery time is 2-3 weeks from the date of shipment (custom clearance might take time).
3. Product Visual Discrepancies
- We are making every possible effort to have Our Products as perfectly as possible. What You will observe on the Website is a view that results in the discrepancy of every computer screen - like colours, shades, textures, sizes and appearances etc. A customer may request photographs of Products other than the ones displayed online by email at support@kesarihome.com
5. Credit/Debit Card Particulars.
- You understand, approve and confirm the accuracy of credit/debit card details provided by You for the purpose of purchasing Products on this Website. Credit cards should be Your own, should include correct and valid details and should have sufficient funds to cover the cost of any Products. We will charge credit or debit cards or PayPal account(s) prior to dispatch of the ordered Product(s), and shall only dispatch the Product(s) once relevant funds have cleared. We reserve the right to verify credit or debit card details and carry out such other fraud prevention or credit checks as may be appropriate prior to acceptance or dispatch of Your order. We may refuse to complete an order if We have reason to believe that card information or other personal details You give Us are incorrect or have been supplied fraudulently.
- The information provided by You will neither be used nor shared by Us with any third party unless necessary for scam proofs based on the law’s guidelines or an order of the court. We cannot be held responsible for any credit card fraud. You will be responsible for any potential credit card fraud. The responsibility to prove wrongdoing shall be solely on You.
6. Information You provide
- The following applies to any information You provide to Us, for example during any registration or ordering process. All such information collected by Us shall be referred to in these Terms as "Personal Information";
- You must ensure that the personal Information You provide is accurate and complete, and that all ordering or registration details (where applicable) contain Your correct name, address and other requested details.
- You authorise Us to use, store or otherwise process any personal information that relates to and identifies You, including, but not limited, to Your name and address, to the extent reasonably necessary to provide the services which are available through Our Website. If You send Us personal correspondence such as emails or letters, then We may collect this information into a file specific to You.
- You must also read Our Privacy Policy, which contains important information about the use of Your personal information and other information regarding Your privacy.
7. Copyright
-
Intellectual Property Rights
All content on this Website, including but not limited to text, graphics, logos, images, designs, and software, is the property of Kesari Home and is protected by copyright laws. Your use of Our Website and its content does not grant You any rights or ownership over Our intellectual property, including, but not limited to, trademarks, designs, logos, graphics, photographs, animations, videos, and text. This also applies to any third-party intellectual property that may appear on Our Website.
-
Copyright Notice
All content, materials, and intellectual property on this Website are © 2024 Kesari Home. All rights reserved. Any unauthorized use, reproduction, or distribution of this content is strictly prohibited and may result in legal action.
-
Restrictions on Use
You are not permitted to copy, reproduce, republish, download, post, broadcast, record, transmit, commercially exploit, edit, or distribute any content or materials from Our Website, except for Your own personal and non-commercial use.
-
Authorized Use
Any use of the content or materials on Our Website beyond what is expressly permitted here may only be carried out with Our prior written consent.
-
Submissions
By submitting any information, text, photos, graphics, or other content to Us through Our Website, You grant Us a non-exclusive right to use such materials at Our discretion. This includes, without limitation, the rights to edit, copy, reproduce, disclose, publish, and remove such content from Our Website.
8. General
-
Modifications
We reserve the right to modify these Terms at any time. Any updates will be posted on Our Website, and from that moment on, Your continued use of Our Website will signify Your acceptance of the updated Terms. We encourage You to review the Terms and Conditions on Our Website regularly to stay informed of any changes.
-
Illegality
If any provision of these Terms is deemed by a court or regulatory body to be illegal, invalid, or unenforceable, the remaining provisions shall remain in full force and effect.
-
Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India. In the event of any dispute arising in connection with these Terms, the courts of New Delhi, India shall have exclusive jurisdiction. You agree to submit to the jurisdiction of these courts if You wish to pursue legal proceedings against Us.
-
Events Beyond Our Control
If the delivery of Our products or services is delayed or prevented due to circumstances beyond Our reasonable control (a "Force Majeure Event"), We will notify You as soon as possible and take reasonable steps to minimize the impact of the delay. We shall not be liable for any delay or failure to perform Our obligations under these Terms caused by a Force Majeure Event. Such events may include, but are not limited to, strikes, labour disputes, civil unrest, acts of terrorism, natural disasters, pandemics, government actions, or disruptions in transportation and communication networks.
During the period affected by the Force Majeure Event, Our obligations under any contract with You will be suspended, and the time for performance will be extended accordingly. We will make reasonable efforts to overcome the Force Majeure Event or to find alternative ways to fulfil Our obligations. If a substantial delay (exceeding 60 days) is expected, You may contact Us to terminate the contract and request a refund for any undelivered products or services.
-
No Waiver
If You breach any of these Terms and We do not immediately take action, this does not mean that We have waived Our rights. We will retain the right to enforce Our rights and remedies in any future instance where You breach these Terms.